How to report a safeguarding concern

To report a safeguarding concern, or talk to someone, please call:

During school hours

5pm to 9am weeknights and on weekends and bank holidays:

If a child is at immediate risk of harm, please call 999.

Safeguarding and promoting the welfare of children

Safeguarding and promoting the welfare of children means:

  • providing help and support to meet the needs of children as soon as problems emerge
  • protecting children from maltreatment, whether that is within or outside the home, including online
  • preventing impairment of children’s mental and physical health or development
  • ensuring that children grow up in circumstances consistent with the provision of safe and effective care
  • promoting the upbringing of children with their birth parents, or otherwise their family network through a kinship care arrangement, whenever possible and where this is in the best interests of the children
  • taking action to enable all children to have the best outcomes in line with the outcomes set out in the Children’s Social Care National Framework.

Alexandra School safeguarding newsletters

Safeguarding covers all parts of school life including:

  • pupils’ health and safety
  • the use of reasonable force
  • meeting the needs of pupils with medical conditions
  • providing first aid
  • educational visits
  • intimate care
  • the internet and e-safety
  • appropriate arrangements to ensure school security, considering the local context.

Our safeguarding policies

More support and advice:

Children and Young Adults Disabilities Service

The Children and Young Adults Disabilities Service (CYADS) is for children and young people from 0 to 25 years, with a moderate, severe or profound disability.

The team offers a full assessment service and can provide the following services: social work support; home care services; direct payments; moving into adulthood (transition); carers’ assessment 

harrow.gov.uk/schools-learning/children-young-adults-disabilities-service 

T: 0208 051 8381 

E: [email protected]

Harrow Horizons

Harrow Horizons work with children, young people and their families presenting with mild to moderate mental health need. The service offers evidence-based individual and group interventions to address mild to moderate wellbeing needs. The service’s wellbeing practitioners mostly use cognitive behavioural therapy (CBT), trauma-informed and mentalization approaches. 

annafreud.org/services/harrow-horizons-early-intervention-and-prevention-service/  

T: 0300 030 2313 

E: [email protected] 

Harrow Early Support

Early Support is a service area that supports children, young people and families to improve their outcomes and reach their goals.

There is a point of contact at the nine Harrow children’s centre sites and youth centre. They provide guidance and access to evidence-based provision, delivered by the council’s skilled staff and partner agencies.  

harrow.gov.uk/childrens-social-care/early-support-hubs  

T: 020 8901 2690
– ask to speak to the Early Help Lead

Help Harrow

Harrow Council along with a number of local voluntary sector organisations have come together to form a partnership to support Harrow residents through financial difficulties. Help Harrow is a borough-wide, co-ordinated approach to support residents who are unable to access support, advice or food supplies 

helpharrow.org

T: The school can complete a referral on your behalf. Please contact the office and ask to speak to the Designated Safeguarding Lead. 

Centre for ADHD and Autism Support (CAAS)

CAAS provide information, training, support groups and practical help to ADHD / autistic individuals and their families in north-west London. They also offer specialised parenting courses, workshops and training.   

adhdandautism.org/ 

T: 020 8429 1552 

E: [email protected]

Citizen’s Advice Bureau

Citizens Advice provide advice and information in relation to a variety of themes, including: help with the cost of living; grants and benefits for energy bills; help with bills; benefits check; immigration.  

citizensadvice.org.uk

T:  0808 250 5705 (free helpline) Monday and Tuesday from 9:30 am-3:30 pm,  
Thursday and Friday from 9:30 am -1:00 pm

School can complete a referral on your behalf, please contact the office and ask to speak to the Family Support Team.